Registration
- 1. How can I cancel my registration?
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To cancel your registration for a refund (minus a $250 administration fee):
- Go to the conference website and select already registered.
- On the next page, enter the email address you used to register and your registration confirmation number, then click log in.
If you do not know your confirmation number, click forgot your confirmation number? and your confirmation number will be immediately emailed to you. - On the next page, click modify and select cancel registration.
If you need additional assistance, please contact ICI’s Conference Division.
- 2. What is the registration cancellation policy?
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Cancellations received by October 15 are refundable, subject to a $250 administrative fee. After October 15, no registration fees can be refunded.
Substitutions are permissible, and the administrative fee will not be applied.
Cancellations and substitutions can be made online through your registration confirmation (see FAQs 1 and 3 for more information).
On-demand registration is nonrefundable.
- 3. Can I transfer my registration to a colleague?
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To transfer your registration, please:
- Go to the conference website and select already registered.
- On the next page, enter the email address you used to register and your registration confirmation number, then click log in.
If you do not know your confirmation number, click forgot your confirmation number? and your confirmation number will be immediately emailed to you. - On the next page, click transfer registration.
- Enter the required fields for the person substituting for you. Click next.
- A pop-up box will appear. Confirm that the substitute’s information is correct and click confirm.
- A confirmation email will be sent to the substitute.
If you need additional assistance, please contact ICI’s Conference Division.
- 4. Is there a deadline to register?
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Registrations will be accepted throughout the registration period including onsite registrations.
- 5. How do I determine if I am eligible to register at ICI’s member registration rate?
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The “registration type” on your attendee registration should reflect your firm’s membership status at the Investment Company Institute.
ICI member firms consist of SEC-registered fund companies, their investment advisers, and principal underwriters, who purchase and distribute fund shares directly or through financial intermediaries. Employees of ICI member firms should always choose the member rate.
Law firms and accounting firms are not eligible for ICI membership.
If you are uncertain of your firm’s membership status, please check the membership listing to avoid any possible invoices and registration cancellations.
- 6. Is this conference open to the media?
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No, this conference is closed to members of the media.
- 7. Where do I pick up my name badge onsite?
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Badges can be picked up at the conference help desk located in the East Foyer outside of the Princess Ballroom. The conference help desk will remain open during all conference hours.
- 8. Can I get a receipt for my registration payment?
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Your confirmation email contains the financial record of your conference registration payment. If you misplaced your confirmation email or need another copy, please follow these steps:
- Go to the conference website and select already registered.
- On the next page, enter the email address you used to register and your registration confirmation number, then click log in.
If you do not know your confirmation number, click forgot your confirmation number? and your confirmation number will be immediately emailed to you. - On the next page, select print invoice/receipt.
If you need additional assistance, please contact ICI’s Conference Division.
- 9. How do I complete my payment by check?
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Registration by check payment is available online. For payment, select check as your payment method.
Make checks payable to the Investment Company Institute.
By Mail:
Investment Company Institute
P.O. Box 23543
New York, NY 10087-3543By Overnight Service:
JPMorgan Chase – Lockbox Processing
Attn: Investment Company Institute & 23543
4 Chase Metrotech Center 7th floor East Brooklyn, NY 11245Check or money order payments are due five days before the start of the conference. If payment is not received prior to the start of the conference, your registration will be cancelled.
- 10. How do I receive updates about this conference?
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Please contact ICI’s Conference Division with your name, company name, and email address, and follow ICI on LinkedIn and X.
- 11. Can I bring a guest?
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During registration, each attendee may add one guest. The standard guest registration fee is $350. Guests may attend receptions, as noted in registration. Guest registration is designed for the spouse, partner, or family members of the registrant. Colleagues and fund industry professionals should register for the conference under the appropriate registrant type. Guest badges will not include the guest’s institutional affiliation and “Guest” will be clearly noted on the badge.
Hotel
- 12. How can I make a hotel reservation?
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Hotel reservations can be made here.
- 13. What airports are near the conference hotel? Is parking available?
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For more information on nearby airports, parking, and other local details, please visit the Fairmont Scottsdale Princess website.
Logistics
- 14. How can I edit my session selections?
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- Go to the 2025 Fund Directors Conference Attendee Hub page.
- Enter your first name, last name and email address.
You will receive a verification code to your email and mobile number on file, if provided. - On the homepage, click the Build My Schedule button. Add a session to your schedule by using the Add button.
- 15. I have dietary restrictions or other special needs. How do I let the conference organizer know?
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Please provide any dietary restrictions or special needs during your conference registration. If you would like to modify this information, simply click modify registration on your registration confirmation email to access and edit your information. Please note that dietary requests must be made at least 10 days prior to your arrival.
- 16. How do I receive information about sponsor and affiliate events?
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Please opt in to share your email address with sponsors and affiliate groups during your conference registration. If you would like to modify this information, you will need to update your information online.
- Go to the conference website and select already registered.
- On the next page, enter the email address you used to register and your registration confirmation number, then click log in.
If you do not know your confirmation number, click forgot your confirmation number? and your confirmation number will be immediately emailed to you. - On the next page, click modify registration. You will be able to update your preference under email address opt in.
- 17. Are CLE and CPE credits available?
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ICI will be using a new process for tracking attendance and reporting CPE credit via an online portal. More information on the procedures will be provided in advance of the conference. Late arrivals, early departures, and taking extended breaks may result in not receiving full credit. CPE certificates will be emailed to you four to six weeks after the conference.
More information on CPE and CLE credits can be found here.
- 18. Does this conference offer sponsorship opportunities?
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Yes, opportunities are available on a first-come, first-served basis. To view a list of current available opportunities, costs, and benefits, visit our sponsorship page.
- 19. How can I suggest a speaker?
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If you have suggestions for conference speakers, please contact ICI’s Conference Division.
- 20. Is there a dress code?
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Yes. The dress code is business casual.
- 21. Is Wi-Fi available onsite?
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Yes, free Wi-Fi is available to attendees in all ICI meeting spaces. The network name and password will be available onsite. Wi-Fi in hotel guest rooms is subject to hotel pricing and packages and is the responsibility of each guest.
- 22. Is there a mobile app for the conference?
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Yes. The mobile app provides access to conference logistics, speaker details, the conference program, and session materials. You can also submit questions to moderators and access attendee lists. Download instructions will be shared prior to the event
- 23. Where can I access the attendee list?
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You may view the conference attendee list before the conference by accessing Attendee Hub online.
- Go to the 2025 Fund Directors Conference Attendee Hub
- Enter your first name, last name and email address.
You will receive a verification code to your email and mobile number on file, if provided. - On the next page, select Attendees from the top menu.
- If you need additional assistance, please contact ICI’s Conference Division.
- 24. Where can I access conference materials?
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All materials are available for you to review and download before the conference on the mobile app.
If you have any questions, please contact the ICI Conference Division at 202-326-5968 or conferences@ici.org.
- 25. Will the conference sessions be available on-demand?
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On-demand viewing of most conference sessions will be available after the conference for those unable to attend in person or for those who would like to review any of the sessions. On-demand viewing will be free to registered conference attendees. If you were not able to attend in person, you may register for on-demand viewing for $250. CLE/CPE credit is not available for sessions viewed on demand; and all on-demand registrations are nonrefundable. Select sessions will be available for on-demand viewing beginning November 11.
On-demand viewing is not available to members of the me
- 26. I received a text message regarding the 2025 Fund Directors Conference. Is this legitimate communication?
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Yes, ICI will use a third-party partner, 42Chat, to send event communications via text message using the mobile number provided during registration. Click here for 42Chat’s privacy policy.
If you no longer wish to receive notifications, you may reply “stop” or opt-out via text message or send an email stating your request to conferences@ici.org.